|
|
| (98 intermediate revisions by 5 users not shown) |
| Line 1: |
Line 1: |
| {{learned|file=stakeholder1.jpg|what a Stakeholder is|about Stakeholders in the {{software}}|about the differences between Stakeholders|which types of Stakeholder are available|how to add or remove stakeholders from the project|about the properties of stakeholders and how to change them}}
| | [[File:Api_multi_scenario.png|thumb|right|400px|[[Stakeholder]]s and [[Scenario]]s]] |
| {{old references}}
| | The {{software}} streamlines the planning process by bringing the actual stakeholder roles from the real world into a multi user environment. Users can then select which role they want to represent, in order to experiment, plan and negotiate better solutions for spatial planning, urban designs and development projects. Users can choose to select the role they fulfill in real life, or to select any of the other available stakeholders to learn about the 'other side's' interests and concerns. |
|
| |
|
| | In the {{software}} each stakeholder perspective is defined by its [[indicators]], [[budget]] and available [[actions]]. For example, a Project Developer will prioritize its profit margin, while a Housing Corporation will focus on reaching its housing target and will be less (or not at all) focused on making any profit. Some stakeholders have a large budget but lack ([[ownership]] of) property to perform their actions on, others have the tools ([[actions]]) and property but lack the financial means to fulfill their objectives. By negotiating with each other, stakeholders are to search for any common grounds, in order to fulfill their individual and collective [[Indicators#Indicator targets|targets]]. |
|
| |
|
| A stakeholder is a person, group or organization that has interest or concern in a project or area. Stakeholders can affect or can be affected by the project's actions, objectives and policies.
| | ==Stakeholder Type== |
| | Predefined stakeholders are available in the {{software}}, however, not all of these stakeholders have to be present and not all have to be playable either. As described above, stakeholders can be present in the [[project area]] without actually being playable. |
|
| |
|
| ==How do stakeholders relate to the {{software}}?==
| | The following predefined stakeholders are available for users to add to their project: |
| : The {{software}} streamlines the planning process by bringing the actual stakeholder roles from the real world into our multi user environment. In the [[Future Design]] and [[Multi-stakeholder]] tab, users can select which role they want to represent, in order to experiment, plan and negotiate better solutions for spatial planning, urban designs and development projects. Users can select the role they fulfill in real life, or select any of the other available stakeholders to learn about the 'other side's' interests and concerns.
| | {|class=wikitable |
| : In the {{software}}, the stakeholder’s interests and concerns are reflected in the [[indicators]]. With [[actions]] and [[measures]] a stakeholder can affect the [[indicators]] and thus the project's outcome in a [[total score]].
| | ! Stakeholder Type |
| | ! Description |
| | |- |
| | | Civilian |
| | | ''These are the inhabitants living in the [[project area]]. As individuals they have a limited impact and concern, however, to have a project carried from the bottom up, participation from the inhabitants is essential.'' |
| | |- |
| | |Company |
| | |''This private entity has a profit objective, and is also growing and expanding its market.'' |
| | |- |
| | |Education |
| | |''Educational organizations can have a huge impact on the [[project area]], with, for example, a rising demand for Student Housing and the impact on livability.'' |
| | |- |
| | |Expert |
| | |''The expert role can be added as an advisor on possible developments with its own goals for the project case.'' |
| | |- |
| | |Farmer |
| | |''The farmer role will be implemented automatically when in the project area land is owned by one or more farmers. Mostly the land use will be important for this role, in order to be able to grow certain crops.'' |
| | |- |
| | |Healthcare |
| | |''Hospitals and clinics have a direct impact on their surroundings; they are usually big employers and have a huge demand for special supplies.'' |
| | |- |
| | |Housing Corporation |
| | |''Being responsible for enough housing units in the [[project area]], the housing corporation plays a big role in spatial planning.'' |
| | |- |
| | |Media |
| | |''Media is a stakeholder who is responsible to report on the latest news about the developments. This is mostly an [[Stakeholders#Playable_vs._Non_playable|non playable role]]''. |
| | |- |
| | |Municipality |
| | |''The municipality is the stakeholder with the main responsibility for [[zoning]] and approval of building permits. They are also in charge of the livability in the [[project area]] and management of the public spaces, including sewers and roads. The name of this stakeholder changes automatically corresponding to the municipality active in the area of the [[project area]]. |
| | |- |
| | |Other |
| | |''In addition to the default stakeholders above, any other stakeholder can be added. In case a specific unlisted stakeholder is required, this option can be customized''. |
| | |- |
| | |Other Authority |
| | |''The role other authority is representing a public authority, a (federal) state and/or an other governmental body like for example a province. It is possible to add multiple other authority stakeholder roles. '' |
| | |- |
| | |Project Developer |
| | |''The Project Developer has to make profit by building commercial constructions, such as shops and industry.'' |
| | |- |
| | |Utility Corporation |
| | |''The utility corporation can construct a network structure for different kind of purposes like heat or electricity.'' |
| | |- |
| | |Water Authority |
| | |''The water authority is the stakeholder who is responsible for the water management in the project area.'' |
| | |} |
|
| |
|
| | ==Active vs. Inactive== |
| | The {{software}} has Active and Inactive stakeholders. |
|
| |
|
| | '''Active stakeholders''' are playable stakeholders with a large influence sphere in the issues discussed in the area. Examples of stakeholders who have a large influence are the municipality which can accept or decline permits and the project developer who can realize new apartments. |
|
| |
|
| | '''Inactive stakeholders''' also have their role. They can be non playable because their impact on the issues in the area is minimal, or they are only marginally involved/ concerned. |
|
| |
|
| | ===In editor=== |
| | {{:Active Stakeholder}} |
|
| |
|
| ==What is a stakeholder?==
| | {{article end |
| : A stakeholder is a person, group or organization that has interest or concern in a project or area.
| | |howtos= |
| : Stakeholders can affect or can be affected by the project's actions, objectives and policies. Some examples of key stakeholders are municipal and other authorities, companies, project developers, the water board and the community in an area. Not all stakeholders are equal; the municipality is usually in charge of livability in an area, which is often no concern for a project developer or waterboard.
| | * [[How to add, remove and duplicate]] |
| | * [[How to edit Stakeholder properties]] |
| | * [[How to change ownership for an area]] |
| | * [[How to configure the available actions of a stakeholder per scenario]] |
| | * [[How to switch active stakeholder in the editor]] |
| | }} |
| | {{Template:Editor multi scenario nav}} |
|
| |
|
| : An example of impact on stakeholders in an area is when a company needs to cut costs and plans a round of layoffs. This negatively affects the community of workers, the inhabitants in the area, and therefore the local economy. A project developer that plans a large commercial building may run into objections from the inhabitants as they are concerned about the lack of parking areas in their neighborhood. The municipality may require heat stress compensation in the plans, and the water board would like to see such a large concrete structure to better cope with excess rainfall to avoid any flooding.
| | [[Category:Items]] |
| | |
| ==How do stakeholders relate to the {{software}}?==
| |
| : The {{software}} streamlines the planning process by bringing the actual stakeholder roles from the real world into our multi user environment. In the [[Future Design]] and [[Multi-stakeholder]] tab, users can select which role they want to represent, in order to experiment, plan and negotiate better solutions for spatial planning, urban designs and development projects. Users can select the role they fulfill in real life, or select any of the other available stakeholders to learn about the 'other side's' interests and concerns.
| |
| : In the {{software}}, the stakeholder’s interests and concerns are reflected in the [[indicators]]. With [[actions]] and [[measures]] a stakeholder can affect the [[indicators]] and thus the project's outcome in a [[total score]].
| |
| | |
| ==Different stakeholders have different interests and concerns==
| |
| : As mentioned above, different stakeholders have different interests ([[indicators]]) and concerns ([[Indicator_Weights|indicator weights]]). In the {{software}} each stakeholder is defined by its [[indicators]], [[Indicator_Weights|indicator weights]] and available [[actions]]. A Project Developer will prioritize its profit margin, while a Housing Corporation will focus on reaching its housing target and will be less (or not at all) focused on making any profit. Some stakeholders have a large budget but lack ([[ownership]] of) property to perform their actions on, others have the tools ([[actions]]) and property but lack the financial means to fulfill their objectives. By negotiating with each other, stakeholders are to search for any common grounds, in order to fulfill their individual and collective [[Indicators#Indicator targets|targets]].
| |
| | |
| ==Playable vs. Non playable==
| |
| : The {{software}} has Playable and Non playable stakeholders.
| |
| | |
| : '''Playable stakeholders''' are stakeholders with a large influence sphere in the issues discussed in the area. Examples of stakeholders who have a large influence are the municipality which can accept or decline permits and the project developer who can realize new apartments.
| |
| | |
| : '''Non playable stakeholders''' also have their role. They can be non playable because their impact on the issues in the area is minimal, or they are only marginally involved/ concerned. Inhabitants for example are often a non-playable stakeholder, since there's little they can do to really influence the issues (besides protesting and sending messages off course). Those non playable stakeholders can still be of value to the project. Those can be represented by a [[user#facilitator|facilitator]] during a [[Project Session]]. The facilitator can use those non playable stakeholders to send messages, in this way representing those parties and making their voice heard. The facilitator can also use those non playable stakeholders to send messages. For example, when participants are not focusing on certain subjects, the facilitator have the government (which is often a non playable stakeholder) to one or more participants.
| |
| | |
| ==Which types of stakeholder are available in the {{software}}?==
| |
| | |
| : Predefined stakeholders are available in the {{software}}, however, not all of these stakeholders have to be present and not all have to be playable either. As described above, stakeholders can be present in the [[3D World]] without actually being playable. These non-playable Stakeholders can be represented by the [[facilitator]] during a session.
| |
| | |
| : The following predefined stakeholders are available for users to add to their project:
| |
| | |
| ===Inhabitants===
| |
| : ''These are the people living in the [[3D World]]. As individuals they have a limited impact and concern, however, to have a project carried from the bottom up, participation from the inhabitants is essential.''
| |
| | |
| ===Company===
| |
| : ''This private entity has a profit objective, and is also growing and expanding its market.''
| |
| | |
| ===Education===
| |
| : ''Educational organizations can have a huge impact on the [[3D World]], with, for example, a rising demand for Student Housing and the impact on livability.''
| |
| | |
| ===Healthcare===
| |
| : ''Hospitals and clinics have a direct impact on their surroundings; they are usually big employers and have a huge demand for special supplies.''
| |
| | |
| ===Housing Corporation===
| |
| : ''Being responsible for enough housing units in the [[3D World]], the housing corporation plays a big role in spatial planning.''
| |
| | |
| ===Municipality===
| |
| : ''The municipality is the stakeholder with the main responsibility for [[zoning]] and approval of building permits. They are also in charge of the livability in the [[3D World]] and management of the public spaces, including sewers and roads. The name of this stakeholder changes automatically corresponding to the municipality active in the area of the [[3D World]].
| |
| | |
| ===Project Developer===
| |
| : ''The Project Developer has to make profit by building commercial constructions, such as shops and industry.''
| |
| | |
| ===Other===
| |
| : In addition to the default stakeholder above, any other stakeholder can be added. Stakeholder for specific use-cases can be added, such as; farmers, media or the water authority active in the area.
| |
| | |
| ==Accessing stakeholder properties in the {{software}}==
| |
| {{Editor location|Stakeholders}}
| |
| [[File:StakeholderTab.jpg|850px|thumb|left|]]<br clear=all>
| |
| : This tab gives access to the static stakeholder properties, the actions a stakeholder can take can be found under [[Future Design]]: [[Actions]], [[Measures]], [[Levee types]], [[Upgrade types]] and [[Event Bundles]]. <br>
| |
| | |
| : There is a distinction in two different properties of a stakeholder, static properties and dynamic properties. | |
| ===Static properties===
| |
| The static properties include the stakeholder name, the short name and the color.<br>
| |
| : ''For more information on static properties, please see [[Stakeholders#Left_Panel:_Editing_stakeholder_properties_(Static)|static properties]]''
| |
| ===Dynamic properties===
| |
| The dynamic properties can change per level. The dynamic properties include budget, the assignment and the indicator weights.
| |
| : ''For more information on dynamic properties, please see [[Stakeholders#Left_Panel:_Stakeholders:_Levels_(Dynamic_properties)|dynamic properties]]''
| |
| [[File:Stakeholders_left_right_panel.jpg|thumb|left|200px|Left Panel: Available Stakeholders. Right Panel: Selected Stakeholder properties.]]<br clear=all>
| |
| | |
| ==Adding, duplicating and removing stakeholders==
| |
| {{Editor location|Stakeholders}}
| |
| ===Adding stakeholders===
| |
| In the editor, new stakeholders can be added to your project in two ways: using the ribbon bar dropdown menu, or using the left panel
| |
| ====Adding stakeholders using the ribbon bar dropdown menu====
| |
| [[File:Stakeholder_dropdown_menu.jpg|150px|thumb|left|The ribbon bar dropdown menu]]
| |
| {{Editor steps|title=add a new stakeholder using the ribbon bar dropdown menu|Select "Stakeholders" in the ribbon header.|Select "Stakeholders" in the ribbon bar.|Select "Add..." from the [[Ribbon#Ribbon_bar_dropdown_menu|dropdown menu]].}}<br clear=all>
| |
| | |
| ====Adding stakeholders using the left panel====
| |
| {{Editor steps|title=add a new stakeholder using the left panel|Select "Stakeholders" in the ribbon header.|Select "Stakeholders" in the ribbon bar.|Select "Add" from the bottom of the left panel|An "Inhabitants" Stakeholder is added to the list.}}
| |
| | |
| ===Removing and Duplicating stakeholders using the left panel===
| |
| {{Editor steps|title=duplicate a stakeholder using the left panel|Select "Stakeholders" in the ribbon header.|Select "Stakeholders" in the ribbon bar.|Select an existing stakeholder in your project in the left panel| Select "Duplicate" from the bottom of the left panel|The selected stakeholder is duplicated and added to the list.}}
| |
| {{Editor steps|title=remove a stakeholder using the left panel|Select "Stakeholders" in the ribbon header.|Select "Stakeholders" in the ribbon bar.|Select an existing stakeholder in your project| Select "Remove" from the bottom of the left panel|The selected stakeholder is removed from your project.}}
| |
| <gallery mode=nolines>
| |
| File:Select_stakeholder.jpg|The left panel allows you to select stakeholders
| |
| File:Add_remove_duplicate_stakeholder.jpg|The buttons on the bottom of the left panel enable you to add, remove and duplicate stakeholders
| |
| </gallery>
| |
| | |
| ===Transferring ownership from one stakeholder to another===
| |
| [[File:Ownership_transfer.jpg|300px|thumb|left|The bottom panel allows you to transfer ownership]]
| |
| {{Editor steps|title=transfer ownership from one stakeholder to another|Select "Stakeholders" in the ribbon header.|Select "Stakeholders" in the ribbon bar.|Select "Transfer ownership" from the ribbon bar Stakeholders dropdown menu|Select the current stakeholder in the "Stakeholder from" field from the bottom panel| Select the desired stakeholder in the "Stakeholder to" field from the bottom panel|Select the "Transfer Ownership" button from the bottom panel| The ownership is transferred to the selected stakeholder.}}
| |
| | |
| ==Left Panel: Editing stakeholder properties (Static)==
| |
| {{Editor location|stakeholders|stakeholder}}
| |
| [[File:Select_stakeholder.jpg|200px|thumb|left|Selecting a stakeholder makes its static properties adjustable in the Right Panel.]]
| |
| : ''Selecting a stakeholder in the left panel makes its properties adjustable in the right panel.''
| |
| <br clear=all>
| |
| | |
| ===Right panel: Stakeholder properties===
| |
| [[File:Stakeholder_right_panel.jpg|250px|thumb|right|Stakeholder properties]]
| |
| | |
| ====Name====
| |
| : ''Each stakeholder has a name in order to differentiate between the different stakeholders. In this field the full name of a stakeholder can be entered.''
| |
| | |
| ====Short Name====
| |
| : ''When a stakeholder's name is very long, a short version can be entered here, which will be used in instances with limited space. This occurs in places such as the top bar and in drop down lists.''
| |
| | |
| ====Type====
| |
| | |
| : ''There are different types [[#Which types of stakeholder are available in the {{software}}?|(See also)]] of stakeholders available in the {{software}}. In this field the type of stakeholder can be changed by selecting an option from the drop down menu.''
| |
| | |
| ====Image====
| |
| : ''Each stakeholder has an image or icon assigned to it for better identification. These images are used on the stakeholder summary on the top bar and in messages. By clicking on the image on the stakeholder panel, a second panel will open from where another image for the stakeholder can be selected. This can be a generic image or users can add custom assets - such as a company's logo - to their project, as long as the image (.png/.jpg) adheres to the size requirement of 100x100 pixels.''
| |
| | |
| ====Color====
| |
| : ''The color is used besides the name to differentiate between different stakeholders present in the project. The selected color will indicate the stakeholder's property on the [[ownership]] [[overlay]]. You can change this selecting the color field. A panel will appear in which you can specify the desired color.''
| |
| | |
| ====Playable====
| |
| : ''Selected stakeholders can be made playable, which means that participants can select the stakeholder and represent that role during a session. This selection box marks whether the stakeholder is playable or not. Non playable stakeholders can be represented by a [[facilitator]]. See also: [[#Playable vs. Non playable|Playable vs. Non playable]]
| |
| | |
| ====Description====
| |
| : ''The description text informs a user about the Stakeholder. In this field the introduction text can be entered for the selected stakeholder. This text is then displayed as introduction at the start of a session, when a user highlights the stakeholder.''
| |
| | |
| ====Draw Ownership====
| |
| : ''Ownership of property is an important aspect in the {{software}}. By selecting this option, the area of [[ownership]] of property of the stakeholder can be drawn into the [[3D World]] using the selected color.''<br clear=all>
| |
| | |
| ==Left Panel: Stakeholders: Levels (Dynamic properties) ==
| |
| {{Editor location|stakeholders level}}
| |
| [[File:Select_level_.jpg|200px|thumb|left|Selecting a level from a stakeholder makes its dynamic properties adjustable in the right panel.]]
| |
| : ''Selecting a level from the stakeholder properties makes its properties adjustable in the right panel.''<br clear=all>
| |
| | |
| ===Right panel: Stakeholder level properties===
| |
| This panel configures the dynamic properties for a stakeholder per level. A project can contain multiple [[Levels|levels]]
| |
| | |
| ====Level====
| |
| [[File:Level_right_panel.jpg|250px|right|Stakeholder properties]]
| |
| : ''The name of the selected level is displayed here.
| |
| | |
| ====Additional Budget gained in this Level====
| |
| : ''Stakeholders are assigned a budget to be able to perform any actions. On the 'Level 1' tab the option is available to give a stakeholder a starting budget. Please enter the amount as starting budget. The budget can be incremented each level.''
| |
| | |
| ====Assignment for this level====
| |
| : ''The assignment describes in text the assignment of the selected stakeholder for the selected level. All stakeholders can be given a specific assignment related to the [[indicators]] and [[Indicator_Weights|indicator weights]]. The assignment for the current level can be accessed by the stakeholders by clicking the "Progress" panel.
| |
| | |
| ====Stakeholder Indicators & Indicator Weights ====
| |
| [[File:Indicator_weights.jpg|200px|thumb|left|The "Indicator Weights" table.]]
| |
| : ''Main article: [[Indicator Weights|Indicator Weights]].
| |
| : ''To link stakeholders with indicators, indicators can be added to and removed from stakeholders. Specific [[indicators]] can be activated or deactivated for the selected stakeholder per level. The table below the "Indicator Weights" displays the indicators which are active for the selected Level. The "Name" corresponds to an indicator name, the "Value" corresponds to the weight which a stakeholder attaches to a certain indicator. A higher weight means more important. The second column of the indicator weights table enables adjusting the weight of the selected [[indicators|indicator]]. The [[Indicator Weights|indicator weight]] is the weight the [[indicators|indicator]] has on the [[total score]].''<br clear=all>
| |
| | |
| ====Adding a stakeholder Indicator====
| |
| {{Editor steps|title=add a stakeholder indicator|Select "Stakeholders" in the ribbon header.|Select "Stakeholders" in the ribbon bar.|Select a Stakeholder in the left panel|Select a Level from the "Levels Info"|Select an indicator from the dropdown list in the right panel|Select "Add"|The selected indicator is added to the "Indicator Weights" table and appears in the interface}}
| |
| <gallery mode=nolines>
| |
| File:Available_indicators.jpg|The dropdown list in the right panel displays available indicators
| |
| File:Add_indicator_levels.jpg|Select the "Add button"
| |
| File:Added_new_indicator.jpg|The selected indicator is added to the "Indicator Weights" table and appears in the interface
| |
| </gallery>
| |
| | |
| ====Removing a stakeholder Indicator====
| |
| {{Editor steps|title=remove a stakeholder indicator|Select "Stakeholders" in the ribbon header.|Select "Stakeholders" in the ribbon bar.|Select a Stakeholder in the left panel|Select a Level from the "Levels Info" in the left panel|Select an indicator inside the "Indicator Weights" table in the right panel|Select "Remove"|Select "Confirm" or "Cancel" from the Warning Panel|The selected indicator is removed from the "Indicator Weights" table and from the interface}}
| |
| <gallery mode=nolines>
| |
| File:Select_indicator.jpg|Select an indicator inside the "Indicator Weights" table
| |
| File:Select_remove_button.jpg|Select "Remove"
| |
| File:Select_yes.jpg|Select "Confirm" or "Cancel" from the Warning Panel
| |
| File:Indicator_removed.jpg|The selected indicator is removed from the "Indicator Weights" table and is removed from the interface
| |
| </gallery>
| |
| | |
| ====Adjusting Indicator Weights====
| |
| {{Editor steps|title=adjust indicator weights|Select "Stakeholders" in the ribbon header.|Select "Stakeholders" in the ribbon bar.|Select a Stakeholder in the left panel|Select a Level from the "Levels Info"|Select an indicator in the "Indicator Weights" table in the right panel|Double-click the numeric value in the second column|Type in the desired indicator weight|Confirm by pressing "Enter"}}
| |
| <gallery mode=nolines>
| |
| File:Value_selected.jpg|Numeric value double-clicked for changing
| |
| File:Value_changed.jpg|Changed value
| |
| File:Value_confirmed.jpg|Confirmed end-result
| |
| </gallery>
| |
Multi Scenario
Multi Scenario