Stakeholder
What is a stakeholder?
- A stakeholder is a person, group or organization that has interest or concern in a project or area.
- Stakeholders can affect or can be affected by the project's actions, objectives and policies. Some examples of key stakeholders are municipal and other authorities, companies, project developers, the water authority and the community in an area. Not all stakeholders are equal; the municipality is usually in charge of livability in an area, which is often no concern for a project developer or water authority.
- An example of impact on stakeholders in an area is when a company needs to cut costs and plans a round of layoffs. This negatively affects the community of workers, the inhabitants in the area, and therefore the local economy. A project developer that plans a large commercial building may run into objections from the inhabitants as they are concerned about the lack of parking areas in their neighborhood. The municipality may require heat stress compensation in the plans, and the water authority would like to see such a large concrete structure to better cope with excess rainfall to avoid any flooding.
How do stakeholders relate to the Tygron Platform?
- The Tygron Platform streamlines the planning process by bringing the actual stakeholder roles from the real world into our multi user environment. Users can then select which role they want to represent, in order to experiment, plan and negotiate better solutions for spatial planning, urban designs and development projects. Users can select the role they fulfill in real life, or select any of the other available stakeholders to learn about the 'other side's' interests and concerns.
- In the Tygron Platform, the stakeholder’s interests and concerns are reflected in the indicators. With actions and measures a stakeholder can affect the indicators and thus the project's outcome in a total score.
Different stakeholders have different interests and concerns
- As mentioned above, different stakeholders have different interests (indicators) and concerns (indicator weights). In the Tygron Platform each stakeholder is defined by its indicators, indicator weights and available actions. A Project Developer will prioritize its profit margin, while a Housing Corporation will focus on reaching its housing target and will be less (or not at all) focused on making any profit. Some stakeholders have a large budget but lack (ownership of) property to perform their actions on, others have the tools (actions) and property but lack the financial means to fulfill their objectives. By negotiating with each other, stakeholders are to search for any common grounds, in order to fulfill their individual and collective targets.
Active vs. Inactive
- The Tygron Platform has Active and Inactive stakeholders.
- Active stakeholders are playable stakeholders with a large influence sphere in the issues discussed in the area. Examples of stakeholders who have a large influence are the municipality which can accept or decline permits and the project developer who can realize new apartments.
- Inactive stakeholders also have their role. They can be non playable because their impact on the issues in the area is minimal, or they are only marginally involved/ concerned.
Which types of stakeholder are available in the Tygron Platform?
- Predefined stakeholders are available in the Tygron Platform, however, not all of these stakeholders have to be present and not all have to be playable either. As described above, stakeholders can be present in the 3D World without actually being playable.
- The following predefined stakeholders are available for users to add to their project:
| Stakeholder Type | Description |
|---|---|
| Civilian | These are the inhabitants living in the 3D World. As individuals they have a limited impact and concern, however, to have a project carried from the bottom up, participation from the inhabitants is essential. |
| Company | This private entity has a profit objective, and is also growing and expanding its market. |
| Education | Educational organizations can have a huge impact on the 3D World, with, for example, a rising demand for Student Housing and the impact on livability. |
| Expert | The expert role can be added as an advisor on possible developments with its own goals for the project case. |
| Farmer | The farmer role will be implemented automatically when in the project area land is owned by one or more farmers. Mostly the land use will be important for this role, in order to be able to grow certain crops. |
| Healthcare | Hospitals and clinics have a direct impact on their surroundings; they are usually big employers and have a huge demand for special supplies. |
| Housing Corporation | Being responsible for enough housing units in the 3D World, the housing corporation plays a big role in spatial planning. |
| Media | Media is a stakeholder who is responsible to report on the latest news about the developments. This is mostly an non playable role. |
| Municipality | The municipality is the stakeholder with the main responsibility for zoning and approval of building permits. They are also in charge of the livability in the 3D World and management of the public spaces, including sewers and roads. The name of this stakeholder changes automatically corresponding to the municipality active in the area of the 3D World. |
| Other | In addition to the default stakeholders above, any other stakeholder can be added. In case a specific unlisted stakeholder is required, this option can be customized. |
| Other Authority | The role other authority is representing a public authority, a (federal) state and/or an other governmental body like for example a province. It is possible to add multiple other authority stakeholder roles. |
| Project Developer | The Project Developer has to make profit by building commercial constructions, such as shops and industry. |
| Utility Corporation | The utility corporation can construct a network structure for different kind of purposes like heat or electricity. |
| Water Authority | The water authority is the stakeholder who is responsible for the water management in the project area. |
Accessing stakeholder properties in the Tygron Platform
- This tab gives access to the stakeholder properties, such as name and starting budget.
- The actions a stakeholder can take can be found under the Future Design Tab: Actions, Measures, Parametric Designs, Attribute Actions, Levee types, Upgrade types and Event Bundles.
Static properties
The static properties include the stakeholder name, the short name and the color.
- For more information on static properties, please see static properties
Dynamic properties
The dynamic properties can change per scenario.
- For more information on dynamic properties, please see dynamic properties
File:Stakeholder left and right panel.png
Left Panel: Available Stakeholders. Right Panel: Selected Stakeholder properties.
Adding, duplicating and removing stakeholders
Adding stakeholders
In the editor, new stakeholders can be added to your project in two ways: using the ribbon bar dropdown menu, or using the left panel
How to add a new stakeholder using the ribbon bar dropdown menu:
- Select "Multi stakeholder" in the ribbon header.
- Select "Stakeholders" in the ribbon bar.
- Select "Add..." from the dropdown menu.
Adding stakeholders using the left panel
How to add a new stakeholder using the left panel:
- Select "Multi stakeholder" in the ribbon header.
- Select "Stakeholders" in the ribbon bar.
- Select "Add" from the bottom of the left panel
- An "Inhabitants" Stakeholder is added to the list.
Removing and Duplicating stakeholders using the left panel
How to duplicate a stakeholder using the left panel:
- Select "Multi stakeholder" in the ribbon header.
- Select "Stakeholders" in the ribbon bar.
- Select an existing stakeholder in your project in the left panel
- Select "Duplicate" from the bottom of the left panel
- The selected stakeholder is duplicated and added to the list.
How to remove a stakeholder using the left panel:
- Select "Multi stakeholder" in the ribbon header.
- Select "Stakeholders" in the ribbon bar.
- Select an existing stakeholder in your project
- Select "Remove" from the bottom of the left panel
- The selected stakeholder is removed from your project.
- Left panel stakholder menu.png
The left panel allows you to select stakeholders
The buttons on the bottom of the left panel enable you to add, remove and duplicate stakeholders
Transferring ownership from one stakeholder to another
How to transfer ownership from one stakeholder to another:
- Select "Multi stakeholder" in the ribbon header.
- Select "Stakeholders" in the ribbon bar.
- Select "Transfer ownership" from the ribbon bar Stakeholders dropdown menu
- Select the current stakeholder in the "Stakeholder from" field from the bottom panel
- Select the desired stakeholder in the "Stakeholder to" field from the bottom panel
- Select the "Transfer Ownership" button from the bottom panel
- The ownership is transferred to the selected stakeholder.
Left Panel: Editing stakeholder properties
File:Left panel stakholder menu.png
Selecting a stakeholder makes its properties adjustable in the Right Panel.
- Selecting a stakeholder in the left panel makes its properties adjustable in the right panel.
Right panel: Stakeholder properties
Name
- Each stakeholder has a name in order to differentiate between the different stakeholders. In this field the full name of a stakeholder can be entered.
Short Name
- When a stakeholder's name is very long, a short version can be entered here, which will be used in instances with limited space. This occurs in places such as the top bar and in drop down lists.
Type
- There are different types (See also) of stakeholders available in the Tygron Platform. In this field the type of stakeholder can be changed by selecting an option from the drop down menu.
Image
- Each stakeholder has an image or icon assigned to it for better identification. These images are used on the stakeholder summary on the top bar and in messages. By clicking on the image on the stakeholder panel, a second panel will open from where another image for the stakeholder can be selected. This can be a generic image or users can add custom assets - such as a company's logo - to their project, as long as the image (.png/.jpg) adheres to the size requirement of 100x100 pixels.
Color
- The color is used besides the name to differentiate between different stakeholders present in the project. The selected color will indicate the stakeholder's property on the ownership overlay. You can change this selecting the color field. A panel will appear in which you can specify the desired color.
Active
- Selected stakeholders can be made active, which means that participants can select the stakeholder and represent that role during a session. This selection box marks whether the stakeholder is active or not.
Draw Ownership
- Ownership of property is an important aspect in the Tygron Platform. By selecting this option, the area of ownership of property of the stakeholder can be drawn into the 3D World using the selected color.
Multi Scenario